Registering Products and Ordering Replacements
- How do I get warranty replacement on an Basic Amzer Product?
If your product can comes under the limited warranty clauses and you would like to claim then please click on claim form. You can email us at email@example.com the order details (order number, seller details, product, SKU code and reason for claim) - Defective or damaged merchandise can be replaced within 30 days from date of invoicing. All such products will be examined by our technical team and if found to be broken /defective will be replaced. Please attach an image of the product showing the damage or issue clearly to fasten the claim.
NOTE: Warranty can only be availed on product bought from Amzer or authorized Amzer resellers.
- How do I register and avail lifetime replacement guarantee on my Premium Amzer Product?
Registering a product with your Amzer Account is a must to avail Lifetime Replacement Guarantee on your Premium Amzer Product, avail of special offers, promotions, gift cards and be a part of the exciting Amzerian community - registering also entitles you to become a Premium Amzer Customer.
- Click on "Customer Login" in footer on the homepage.
- Enter your login credentials and click "Login" - if you don't have an Amzer Premium Customer Account, please create one.
- [Please skip step 3-9 and proceed to step 10, if you have already registered your product] After successful login - please click "Register Product" in the navigation menu. Select the product you want to register.
- Select the seller you purchased your product from.
- Enter your purchase date.
- Input the unique code found on the product peel.
- Click "Register Product".
- Click "Submit".
- Locate the Premium Amzer Product in the you would like to avail warranty replacement in the "My Products" area and click "Request Replacement".
- Pay the $4.99 Shipping and Handling charges.
- Click "Review" and complete your replacement order.
NOTE: This replacement is only available for Premium Amzer Products. Our team will require you to send the damaged or malfunctioning product back to us and/or send images showing the damage/issue.